Your trust in us
All our products have a 5 year warranty. This excludes wear and tear, abuse, and misuse so we do not warranty for scuffs and fading, or for pints of beer and being dropped out of buildings, but we do warranty for parts failing and unexpected failure. But even if your item has been misused, or is out of warranty, we will always offer a repair for a fair fee wherever possible. We stand by our customers, eternally.
Your safety
All transactions handled by reputable partners including PayPal, Stripe, Klarna and others. Your card data is fully encrypted by these world-class organisations and backed by their guarantees. We do not store any of your financial information ourselves.
Custom shop
No, sorry, it’s just too time-consuming. Our designs are cutting-edge and take many hundreds of hours and multiple prototypes to produce. We do love to hear your ideas and they often do influence our designs, so feel free to contact us by email, Instagram, on Facebook or however works for you. It’s your passion that fuels our creativity and that circle of connection is essential.
The environment
I care. I mainly use cardboard and paper packaging. Sometimes we use recyclable plastics and foam. It’s not a perfect world so sometimes we get it wrong, but I care deeply about our environment. I try to recycle. I source materials locally when I can. I also pay fees to the various organisations like VerpackG in Germany to contribute to those overheads. We only have one world and should care for it.
Made in Britain
Yes. The business is based in Manchester, and our workshop is in Oldham, just at the edge. Most ‘manufacturers’ buy in pre-soldered boards and pre-drilled cases, and simply bolt together but Audiostorm really and truly believe in doing the work ourselves. This gives us much better control over the process, it means that everything we make has been physically held by us, we are directly involved at every stage. It’s personal and meaningful and I truly believe at the heart of what makes us unique.
Boutique
You’ll get 1001 different answer to that but to me it means that I put heart and soul into every aspect of my designs, nothing is created by a team or group working out ‘what sells’ and I often use parts and techniques during manufacture that big names consider too expensive or too much effort. I don’t use an automation or AI to design my boards but instead draw every circuit board track and part by hand so that, even though you’ll probably never see it, the very lines on the boards inside your pedals are works of art.
The Machine
I believe in robotics. Not AI, not automation, but robotics. Tools that support humans to let us do things more precisely that we can by hand. In the same way that a microscope lets you see bacteria, a Placer lets me grab and move tiny microchips from the hand-loaded trays to their final destinations to be bonded in place in a Radiant Heat Conveyor. I teach the machine those locations, and I operate the machine and observe it working until it becomes an extension of who I am.
The object is the ritual
The machine is the priesthood
The user is the Adept